Shipping policy

Shipping Policy

Last updated: 1st August 2026

Processing Time

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Times & Rates

Destination	Estimated Delivery	Cost
Domestic (CH)	3–7 business days	Free over $[75] / $[6.99] under
International	7–21 business days	Calculated at checkout

Delivery times are estimates from the shipping carrier and start once your order ships, not from the order date.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes charged by your country. These are the customer's responsibility and are not included in your order total.

Tracking

Every order ships with tracking. You'll receive a tracking link by email once your package leaves our warehouse.

Lost or Delayed Packages

We're not responsible for delays caused by the carrier or customs, but if your order hasn't arrived within the estimated window, email us at [support@10amswim.com] and we'll help track it down.

Incorrect Address

Please double-check your shipping address at checkout. We're not able to redirect packages once shipped, and are not responsible for orders sent to an incorrect address provided by the customer.